We hope to be able to answer all your questions regarding shopping with us in this text. If you still have any questions about the ordering process you can contact us by email at email@example.com . We'd appreciate that you read the following document carefully before ordering.
By placing an order through this website, you declare that you are over 18 years old and have the legal capacity to make the purchase .
You also declare when ordering that you have read and agree to these Terms & Conditions.
Delivery time is usually 5 business days. However, all orders are subject to product availability and therefore, if there are difficulties in the supply of product , or if it is no longer in stock, we undertake to inform you as soon as possible and if you do not want wait until the product is available, we will refund any amount you could have paid.
The price of the products is the stipulated on our website , except in cases of obvious error . Although we try to ensure that all prices listed on the website are accurate , errors may occur . If we discover an error in the price of the products you 've ordered , we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it . If we are unable to contact you, the order will be cancelled and you will be entitled to a full refund.
The prices on the website include IVA (VAT) but may exclude the shipping costs depending on the product in question or the place of delivery.
Prices may change at any time, but ( except as noted above ) changes will not affect orders to which we have already sent a Confirmation.
Your online payment at Sport 'n English using credit cards like Visa, Mastercard or American Express is provided by the security system Paypal Virtual POS through SSL encryption services . Therefore, when entering data from your credit card, you will be transferred directly to the website of Paypal Virtual POS , from which a secure payment is ensured. Sport 'n English never have direct access to your credit card data .
When making payment you must confirm that the credit card is yours. The card details are subject to validation checks and authorization by the issue. If the issuer fails to authorize payment, we are not responsible for any delay or non-delivery of items.
By placing an order , you must follow the shopping process online and click "Authorize payment " . After that, you will receive an email acknowledging receipt of your order (the " Order Confirmation ").
All orders are subject to acceptance by us and we will confirm such acceptance by sending you another email in which you confirm that the product has been dispatched ( the Dispatch Confirmation ) . The contract for the purchase of a product between us (Contract ) will only be formed when we send you the Order Confirmation.
There will be under contract only those products listed in the Order Confirmation. We will not be obliged to supply any other products which may have been part of your order until we confirm the shipment thereof in a separate Order Confirmation .
In Sport 'n English we want you to be happy with your purchase. If you are not, you have ten ( 10) days to return or exchange the goods, counting from the day of receipt of order , provided they are not personalised items.
To exchange, or return, the product must be in perfect condition and in original packaging. Upon receipt of the goods by us and once verified its condition, we will exchange or refund you the purchase amount , as appropriate . We will not accept returns or exchanges of objects used or not in its original packaging.
For exchange or refund, the shipping charges will not be refunded , and the cost of returning goods will be at your expense , unless the return is due to the product being damaged. Check that the goods have no damage caused by transportation. If so, let us know as soon as possible.
If the return is due to product defects , you can choose another or ask a refund of the amount paid. In that case , your payment will be refunded in full, including delivery charges.
The refund will be made in the same way that was used to pay for the purchase .
For any questions about a return please contact us by email at firstname.lastname@example.org .